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Data Deletion

1. How to Request Data Deletion

You may request deletion of your personal data at any time by contacting us directly.

Send an email to:

📩 contact@djnene.net

Please include:

  • Your full name

  • The email or phone number used when contacting or booking

  • A brief message stating you would like your data deleted

We will respond within 30 days and confirm deletion once completed.


2. What Data Can Be Deleted

We can delete:

  • Contact form submissions

  • Booking requests

  • Inquiry messages

  • Event details you previously provided

  • Email communication records

  • Customer profile information

  • Any information stored on our websites or systems related to your inquiry or booking

Note: Payment processors (Stripe, WooCommerce Payments, banks) may retain limited transaction records for legal reasons, but we do not store your card numbers or payment credentials.


3. How We Process Deletion Requests

Once we receive your request:

  1. We verify your identity using the information you provided.

  2. We locate all related records in:

    • WordPress databases

    • Drupal customer entries

    • Email inbox

    • CRM and booking systems

  3. We delete all user-identifiable content.

  4. We send you a confirmation email once completed.


4. Automatic Data Removal for Facebook/Instagram Users

If you used a Facebook or Instagram login or connection with our services:

You can also revoke our app’s access directly from your Meta account:

Step 1 — Go to Your Facebook Settings

Visit:
https://www.facebook.com/settings/?tab=applications

Step 2 — Select the App

Find the app connected to Apex Diversified LLC (e.g., Apex App).

Step 3 — Remove the App

Click Remove to revoke access.

This automatically triggers a data removal event for any information stored through Facebook login.

You may still email us to delete remaining information from our internal systems.


5. Contact Information

Apex Diversified LLC
Knightdale, North Carolina
📩 contact@apexdiversifiednc.com
📞 (919) 827-5317